I ordered my lm 7000 on Thanksgiving day knowing that it would be Christmas before it would arrive. I got a card saying it "might be a little late". The first chair was mishandled by a trucking company, the crate was filthy and had holes in it. The company issued another chair which finally came about Valentines day. The chair was nice and worked well for about 2 months when it broke. One side of the rollers would not function. I called the company and they had me tear the chair apart so I could video the rollers. They then said they were sending me a new chair ( 1 to 2 weeks) I am now looking at Memorial Day weekend (about a month later) and I have a chair that doesn't function and haven't heard a word form the trucking company on the delivery of a replacement chair.
I'm 6ft 2 inches tall. Just barely able to fit properly. Otherwise, it was a great Investment.