Looking around for an affordable massage chair without sacrificing major features (good pressure, variety of programs, L or hybrid track, specific/ customizable arms, legs, back, shoulder, neck massages, tilt (zero gravity)) and was captivated by the glowing reviews (on Amazon and off Amazon) of LM6800. When about to order the LM6800, saw this newer LM6800S with limited reviews (Since it is new on Amazon), did more research off Amazon, concluded that this IS indeed LM6800 plus (improvements). Best part, Amazon has a $150 off coupon and somehow this was Tax Free for me (the other one charged tax), backed with Amazon 30 day return policy, "what do I have to lose"? (I thought - except husband is the one who was to put that together =)). Chair arrived as scheduled, Husband put that together in no time. Worked like a charm. Everyone is happy. Worked just like all the other reviews of LM6800. Yes foot roller is strong, but you can always switch it off, or you can put extra padding (or thicker socks). Only 2 minor points: 1) I am 5'2" (husband 6') and I feel like I need another inch or 2 to fully benefit the chair. It scans my body but it missed my neck by a couple of inches. minor issue since even I have tried more expensive chairs, and similar things happen. This chair can do specific areas/ massage type which solved my height ( lack of) issue. 2) Arm massage has these "acupressure points" ended up "stamping" onto my arms, now I keep a thin blanket on the chair and lined the arm massage channels to prevent that. Massage Chair is a staple in many Asian families' homes and I have had my fair share of trying out Asian and American massage chairs. I am very proud of this LM6800S purchase. If you are seeking a legit massage chair (great pressure and features that I was seeking), yet affordable and with full warranty, Look No Further! You will NOT regret buying this. Enjoy ! (and Great Job Kahuna ~!! )
I love this chair. After using it for 16 months an air hose came lose in the shoulder air bag. Contacted the company (William) 11 times on ways that I could fix the problem. Not once did he mention a diagram on how to fix the problem, which I found on google and then he said that even if it were under warranty the company would not send anyone out for a problem this simple. I'm a retired electrical engineer technician and I'm quite mechanically inclined but information he gave me was not clear. Simple is only simple when you know what to do. I love the chair but not happy at all with the support.